Clinic Assessment

Understand how your clinic compares to our unique national benchmarks — and what needs improving.

Laptop displaying a clinic assessment dashboard with scores and graphs; clipboard with survey form and key insights notes; tablet with assessment overview and radar chart; coffee cups and potted plant on the desk.

The Rate My Clinic Assessment gives you an independent, structured view of how your clinic is performing across the areas that matter most: strategy, finance, clients and team.

Rather than relying only on financial results or your own perspective, the assessment combines business information with feedback from the people who experience your clinic firsthand.

A clearer view of your clinic

The result is a practical picture of your strengths, risks and highest-priority opportunities.

01

Complete the owner assessment

Provide information about your clinic’s strategy, financial performance, clients and team.

How the assessment works

02

Gather feedback

Clients, employees and business partners can be surveyed to provide a broader view of the clinic.

03

Analyse and benchmark

Your results are reviewed across the four assessment domains and compared with our unique allied health benchmarks.

04

Review your priorities

You receive a practical report, presented by Paul Hedges, outlining the key findings, recommendations and next steps.

Four areas that shape clinic performance and value

The assessment looks beyond financial results to build a more complete picture of your clinic.

Strategy

Direction, goals, leadership, systems, owner dependence and future planning.

Clients

Client experience, referrals, retention, reputation, marketing and demand.

Finance

Revenue, profitability, wages, pricing, margins, reporting and financial clarity.

Team

Structure, engagement, leadership depth, performance, retention and culture.

Tablet displaying a clinic assessment report with scores, a clip of a paper with a bar chart, and various assessment documents on a white desk.

More than a score

The purpose of the assessment is not simply to rate your clinic. It is to help you understand what is working, where the risks sit and what to prioritise next.

What you receive:

  • Overall clinic assessment score

  • Scores across strategy, finance, clients and team

  • Feedback from clients, employees and partners, where included

  • Benchmark context

  • Identification of strengths, risks and value gaps

  • Prioritised recommendations

  • Practical action plan

  • Review meeting to discuss the findings

Investment

The Rate My Clinic Assessment is designed to provide a structured, independent view of your clinic’s performance, risks and value drivers.

Clinic Assessment: $890 ex GST

This includes:

  • owner assessment and business review

  • client and employee feedback

  • analysis across strategy, finance, clients and team

  • benchmark context and assessment scoring

  • written report with key findings and recommendations

  • review meeting to discuss priorities and next steps

The assessment is often used as a starting point for improving clinic performance, preparing for future exit planning or identifying the issues most likely to affect business value.

  • The assessment reflects the realities of running an allied health clinic, including team structure, utilisation, referrals, profitability and owner dependence.

  • Client, employee and partner feedback can be included to provide a broader and more objective picture of the clinic.

  • The focus is not simply on producing a score. You receive clear priorities and actions that can be applied within the business.

  • The assessment highlights the strengths, risks and value drivers that may influence future buyer confidence.

What sets Rate My Clinic apart

  • Insights drawn from assessing more than 100 allied health clinics

  • More than 20 years of allied health clinic ownership

  • Practical recommendations tailored to clinic owners

  • Experience spanning clinic ownership, growth, buying and selling

Why clinic owners trust Rate My Clinic

“It gives me insight I can't get anywhere else”.

Nick – Scarborough Physiotherapy

Is the Clinic Assessment right for you?

The assessment is designed for established allied health clinic owners who want a clearer, more objective view of their business.

Do any of these apply to you?

  • You know the clinic well, but find it difficult to identify the highest-priority issues objectively.

  • You want to strengthen profitability, systems, team performance and long-term business value.

  • You may be preparing for growth, succession, partnership changes or an eventual exit.

  • You want clear recommendations and priorities rather than another generic business report.

Ready for a clearer view of your clinic?

Start with the Rate My Clinic Assessment and identify the strengths, risks and priorities that will make the greatest difference to your business.